What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity, process your transactions and keep your account secure. This includes your name, contact details, device identifiers and transaction records tied to payment methods such as Touch 'n Go eWallet, Boost
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and GrabPay. We do not sell your personal data to third parties. Payment data is passed only to the payment processor handling your specific transaction — for example, when a DuitNow or FPX transfer is initiated, only the data required to complete that transfer is shared.
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We retain account data for as long as your account remains active and for a period after closure as required by applicable law. You can request a copy of your data or ask us to correct inaccurate records at any time through our support channel. Access
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to and use of our platform depends on local law and is available only where local law permits. Players in Ipoh and elsewhere in Malaysia are covered under the same policy terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.